bonavita
A Bonavita thermal carafe pouring coffee into two mugs beside an open notebook on a walnut table

Contact Bonavita

Questions about a brewer, a kettle, a carafe or an order? Write to us. A real person reads every message and replies within two business days.

Message received.

Thanks for writing in. Your reference is . We reply within two business days, Monday to Friday.

Phone

Mon to Fri, 9am to 5pm PST: 1-888-850-2675.

Address

Bonavita, 510 W Central Avenue, Unit B, Brea, CA 92821, USA.

Email

Fastest way to reach us: [email protected]. Include your product model if the question is about a machine.

Warranty claims

Every Bonavita coffee maker and kettle carries a 1-year limited warranty. Have your model number and purchase date ready, then start on the warranty & care page.

Orders, shipping and returns

Order status, tracking and returns are handled in the official store. Details live on the shipping & returns page.

Press and wholesale

Media enquiries and retail partnerships: [email protected].